We’re Here to Help You Succeed

PropDeck is built to be simple to deploy and easy to manage, but when you need help, our support team is ready.

Whether you’re setting up your first property, managing leads, or exploring advanced features, you’ll find answers below.

Frequently Asked Questions

Getting Started

PropDeck is installed using a lightweight embed script. Once added, the widget appears automatically on your selected property pages. No backend changes are required.

Yes. Depending on your plan, you can activate PropDeck on multiple property pages and manage them individually from your dashboard.

No. PropDeck is designed for sales and marketing teams. Setup, configuration, and lead management can all be done without technical support.

AI & Experience

PropDeck uses advanced AI models trained on interior design and real-estate imagery to generate realistic room transformations based on user input and style selection.

Yes. You can enable or disable specific styles, rooms, and prompts to match your project branding and buyer profile.

No. PropDeck preserves the room’s structure while enhancing it visually, helping buyers imagine the space without misrepresenting the property.

Leads & Sales

In addition to contact details, PropDeck captures engagement insights such as:

Rooms explored
Styles selected
Number of interactions
Saved designs

This helps sales teams tailor conversations from the first call.

All leads are available in your PropDeck dashboard. You can also export leads or connect PropDeck to supported CRMs on higher plans.

Yes. CRM integrations are available on Growth and Enterprise plans. Custom integrations are also supported.

Pricing & Billing

Pricing is based on monthly AI usage and feature access. You can choose a plan that fits your project size and scale up as needed.

Yes. Plans can be changed at any time from your dashboard.

Yes. PropDeck offers a trial so you can experience the product before committing.

Account & Management

Yes. You can activate or deactivate PropDeck on individual properties at any time.

Absolutely. PropDeck is optimized for desktop, tablet, and mobile experiences.

Security & Reliability

Yes. PropDeck follows modern security best practices to ensure your data and your buyers’ information are protected.

No. The widget is lightweight and loads asynchronously to ensure minimal impact on page speed.